Privacy policy
Last updated: December 20, 2025
thank you for visiting https://sudatelier.com .At SÙD.atelier ,we are dedicated to protect your privacy and handling your personal information responsibly.This Privacy Policy aims to provide clarity on how we collect ,use,disclose ,and secure your personal information,By utilizing our website ,you agree the practices outlined in this Privacy Policy.
Please read this Privacy Policy carefully.
By accessing or using any of our services,you acknowladge and agree to the collection,use,and disclosure of your information as outlined in this Privacy Policy ,please refrain from using or accessing our Services.
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices,operational needs ,or legal and regulatory requirments.Any revised version of this privacy policy will be published on our website .it is your responsibility to review this page periodically for updates.Continued use of our Services following the publication of any changes constitutes your acceptance of those changes.
1.Information We Collect
1.1 Personal Information SÙD.atelier collects personally identifible information _such as your name,adress,telephone number,email adress ,or postal code__only when you voluntarily provide it through our Website or via email communication.
our web hosting server also gathers general information related too visits to our website.while IP addresses are recorded to monitor user session ,users remain anonymous.this data is analyzed for statistical purposes and to better understand usage patterns,including which sections of website are visited ,the duration of visits ,visitors ,domain names,and geographic locations.
1.2 Automatically Collected Informationwhen you visit or use our website ,certain information may be collected automatically,including:
- IP adress
- Browser type and version
- Device type,operation system,and unique device identifiers.
- pages visited,time and date of visits ,and time spent on pages.
- Referring URLs and inteaction data
If you access our services through a mobile device ,we may also collect information related to that device ,such as mobile device ID ,mobile browser type,and diagnostic data.
This information helps us understand how our services are used and improve performance ,security ,and user experience.
2.Location Information
With your permission,we may collect limited location or geographic information to :
- improve site functionality
- provide localized services (such as currency ,shipping,or payment options)
- enhance security and fraud prevention.
You can enable or disable location access at any time through your device or browser settings.
3.Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our services.
Types Of Cookies we use:
- Essential Cookies:Required for website functionality and checkout.
- session Cookies:deleted when you close your browser
- Persistent CookiesRemain on your dvice for set period
- Analytics Cookies:help us understand website usage and performance
We may alos use technologies such as pixels,web beacons ,and tags in our emails and websites to measure engagement and improve our marketing effectiveness.
you can control or display cookies through your browser settings.please note that disabling cookies may affect certain features of the website.
4.Why We Use Your Personal Information
we use your personal information for purposes including:
- Processing and fulfiling orders
- Providing customers support and responding to inquiries
- Managing accounts and transactions
- Comunicating order updates and service_related messages
- Marketing ,promotions,and personalized offers (where permitted by law)
- Analyzing website usage and customer preferences
- Fraud prevention and security
- compliance with Legal and regulatory obligations
5.Storage and Recordkeeping
We retain personal information only for as long as necessary to:
- complete transactions
- Maintain business records
- Comply with tax ,accounting,and legal requirements
- Resolve disputes and enforce agreements
Personal information maybe retaines for internal administration ,cusomer servise,sales records,marketing communications(with consent),and performance analysis.
6.Payment Processing
Payments made through our website are securely processes by trusted third_party payment providers,depending on your location and selected payment method.
These providers may collect and process your payment information in accordance with their own privacy policies and applicable laws.we recommend reviewing their privacy details for more information.
7.Shopify Platform
Our store is hosted on Shopify ,which provides thee
_commerce platform that allows us to sell our products .your data maybe stored through Shopify's data storage,database ,and general applications.Shopify maintains industry_standard security measures to protect your information.
8.International Data Transfers
Your personal information maybe traansferres to stored ,and processed in countries outside of your country of residence,including countries where our services providers(such as Shopify,Stripe,and dlocal)are located.These countries may have. differnt data protection laws.
We take appropriate measures to ensure that your personal data remains protected in accordance with this privacy policy and applicable data protection laws.
9.Data Sharing
We may share personal information only with:
- Service providers essential operating our business (payment processors ,shipping partners,analytics providers)
- Legal or regulatory auhorities when required by law
- Third parties in the event of a business transfer ,merger ,or sale
We don't sell your personal data.
10.Data Protection _Brazil (LGPD)
If you are located in Brazil ,your personal data is processed in accordance with the Lei Geral de Proteção de Dados (LGPD_Law NO.13,709/2018).
Underr LGPD,you have the right to:
- confirm whether we process your personal data
- Acsess your personal data
- Request correction or deletion of inaccurate or unnecessary data
- Request data porability
- Withdraw consent at anytime
- Request information about data sharing
To exersise your rights ,please contact us using the details provided on our website.
11.Your Rights(International Users)
Depending on your location ,you may have additional rights under applicable data protection laws (such as GDPR),including access ,correction,deletion,and objection to processing.
We take reasonable technical and organizational measures to protect your personal information.However,no method of transmission over the internet is completely secure,and we cannot guarantee absolute security.
12.Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
13.Legal Basis For Personal Data
We process personal data based on one or more of the following legal grounds,as permitted by applicable laws:
- your consent
- the performance of a contract (such as processing and delivering your orders
- compliance withn legal or regulatory obligations
- our legitimate business interests,provided these do not override your fundamental rights and freedom.
13.Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at contact@sudatelier.com or contact us at Achrafieh, Beirut, 1100, LB For the purpose of applicable data protection laws, we are the data controller of your personal information.